Exclusive Interview with Joey Miller

An Interview with Joey Miller – New Braunfels, Texas Investment Advisor Shares a Lifetime of Experience and Expertise

In this exclusive interview, Joey Miller, a New Braunfels, Texas Registered Representative and Investment Advisor shares the insights and the philosophies that have guided his successful career. With over two decades of experience in the financial industry, Joey Miller discusses his approach to investment, the importance of client relationships, and his views on the future of finance.

Who or what inspired you to pursue a career in your chosen field?

I grew up in a small community in Oregon, a blue-collar area with papermills, lumber mills, and factories. I had my son during my senior year of high school and, as a single parent, was forced into the working and parenting role very early in life. At 21, I started working at the Albany Papermill, where I learned about long hours and rotating shifts. Managing my 401(k) sparked my interest in financial markets. I left the mill to work for an options educator and eventually started my own company. I realized that many people needed help managing their investments, which led me to get my securities licenses and start investing directly for clients.

Can you share a defining moment that shaped your career?

A defining moment for me was two years after I left the paper mill. The mill closed down, and everyone I used to work with had to find new careers. This reinforced my desire for a stable job that I loved, which would remain the same due to political or economic changes. It motivated me to pursue a career in finance where I could help people achieve a good return on their investments.

How would you describe your personal and professional values?

In my personal and professional life, I strive for balance. I try to work only a little or get too excited about the latest trends. Staying even-tempered and having a long-term view help me navigate the market and life’s changes. Integrity, patience, and continuous learning are core to my philosophy.

What advice would you give your younger self?

I would tell my younger self not to live for material items but to focus on relationships. Don’t work too much, drink too much, or spend too much. Call your parents more often. Slow down; things will work out. Build relationships and be there for your friends, community, church, and family. Focus on time spent with people, not money spent on them.

What is your typical day, and how do you make it productive?

My day starts with reading new reports and checking on our investments. I consult with clients about their financial goals and needs. I incorporate personal well-being by walking while listening to “Bible In A Year” for fresh air and exercise. Evenings are dedicated to family time, engaging in my children’s activities and home life.

How do you stay informed about industry trends and emerging technologies?

There are many reports from economists, the Federal Reserve, and industry leaders. I pay close attention to job creation, migration patterns, and government policies that could impact the market. Staying informed is crucial, given the swift changes in laws and geopolitical events.

Can you recall a significant challenge or failure and how you overcame it?

Life is full of challenges, from raising a child as a young man to starting a company and dealing with non-paying clients. Diversification and patience have been valuable strategies. Early in my career as a cabinet maker, I once had to install cabinets overnight without power. Flexibility and patience helped me meet the deadline and taught me important lessons about overcoming obstacles.

What is your most challenging decision in the last few months?

Letting go of a diligent employee due to recurring clerical errors was tough. It was a difficult decision despite giving him a generous severance and a positive review. I hope he finds a better-suited role, and I believe it was the right decision for both of us in the long run.

What is one strategy that has helped you grow your business or advance in your career?

Focusing on referrals and building relationships has been crucial. Educating clients and addressing their personal and investment needs fosters trust and growth. We are in the relationship business, helping clients feel comfortable and achieving their investment goals.

How do you build and maintain strong professional relationships with colleagues and mentors?

Continuous learning and staying informed about industry trends are essential. Engaging with successful individuals offers support during challenging times. I strive to set an example by working hard, being patient, and maintaining enthusiasm and grace.

What do you think makes you successful?

Hard work, shared investment goals with clients, and continuous learning contribute to my success. Surrounding myself with successful individuals provides valuable resources and support during challenging times.

Where do you think your industry will be in 5 or 10 years?

I anticipate a shift towards more personalized client relationships amidst the rise of automated trading. Understanding clients’ nuanced goals and aspirations will remain indispensable, emphasizing the value of human connection.

What advice would you give to someone seeking a career in your industry?

Continuous learning, specialization, and a cautious approach to finances are essential. Be prepared for dynamic changes and focus on building solid relationships with clients.

How do you maintain a healthy work-life balance?

Reflecting on Jim Rohn’s message of seasons, I focus on patience and positivity. I prioritize sleep, healthy eating, and exercise. Reading new books and continuous learning helps me stay balanced and prepared for changes.

Are there any charitable organizations or community service-oriented activities that you are involved in?

I work on our school fundraising board and participate in local community events like Wurstfest. I believe in giving back and supporting the community through various initiatives.

Do you have any hobbies or interests? How do you like to spend your free time?

I enjoy fishing in Alaska and participating in equestrian sports. These hobbies provide a break from work and enrich my professional life by instilling balance and perspective.

How do you handle demanding clients, customers, or coworkers?

Understanding, patience, and a willingness to address concerns and feedback constructively are critical. I listen actively and remain calm, offering solutions that address the issue’s root. Building trust and maintaining open communication is crucial in resolving conflicts effectively.

What role does technology play in your career and business?

Technology is integral to our operations. We use it for all our reports and client presentations, enhancing our ability to communicate effectively and make informed decisions. It allows us to present data clearly and track investments efficiently.

What is your superpower? How do you use that power to succeed at work?

My superpower is willpower. I don’t give up. I find a way to push forward, leveraging relationships to gain knowledge and adapt to new systems. I’m always looking for better results and continuously improving our processes.

Final Thoughts

Joey Miller and his journey from a paper mill worker to a successful investment advisor is a testament to his resilience, dedication, and commitment to client success. His balanced approach to life and work, combined with his continuous pursuit of knowledge and strong client relationships, inspires those aspiring to excel in the investment industry.