[Bristol-based] Symmetry Ltd, developers of leading accounting software solution, bluQube, is celebrating 25 years in business, and 10 years of its bluQube cloud technology.
The business, which has experienced a 17% growth in profit year-on-year, is a cloud-based accounting software provider for medium and large business across the UK. Moreover, 80% of Symmetry’s current customers have been a customer for 10 years or more, which is testament to Symmetry’s strong and transparent client relationships.
Symmetry is also celebrating the 10-year anniversary of its bluQube Cloud system, which uses certified bomb-proof servers to host its sensitive client data, for ultimate data security. Symmetry boasts 100 years of IT industry experience among its board members alone.
On the joint anniversaries of the business and its proprietary technology, Simon Kearsley, CEO of bluQube, who established Symmetry in 1996, commented: “We’re immensely proud of bluQube and its cloud equivalent. It was ahead of its time at the time it was developed, and having been continually improved over recent years, still stands as an asset to the finance department of any firm.
“Our longevity is a testament to the hard work and talent of our team, two of whom have been with us for over 18 years, working their way up to Director level. While the IT sector has cycles and goes through fads and fashions like any other, we recognised that cloud computing was going to become the de-facto standard due to the efficiencies it brings. Today 80% of our clients use our cloud service.”
Like many businesses, Symmetry has evolved the way it works during its quarter century, recently making structural improvements.
Simon explained: “It is vital to us that our customer service remains outstanding. Our Support, Consultancy, Analyst and Testing teams were originally separate but we felt this was inefficient. Instead, we combined the departments so that any team member can be called upon to ensure customer queries are resolved quickly and effectively.
“More recently, we listened to our people and their thoughts around remote working which was thrust upon us as the country went into lockdown. They told us they prefer a hybrid model and so that is what we are now using.”
Despite Symmetry’s many achievements over the last 25 years, which has included a 91% increase in profitability, Simon is confident that the company will continue to innovate and grow.
Simon added: “Symmetry’s strategy has always been to promote a ‘best-of-breed’ approach to business software. bluQube was initially built to share data with third party systems, allowing us to focus on finance software rather than build a full suite to tie customers in to. Our plan over the next five years is to increase the volume of interoperable links to further enhance bluQube’s ability to connect with other business systems more easily and securely.
“The industry itself looks set to move towards becoming more subscription-based with cloud increasingly second nature and processes becoming more streamlined. We’ll see a growing emergence of AI systems too.”
“Whichever way the industry does turn, we remain as excited as ever to invest and innovate the bluQube products further and explore new technologies, customer needs and market trends.”